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Shipping and Returns
Shipping costs are based on the USPS mail feature. We only ship by US Mail.
We only ship in the USA, including Alaska and Hawaii. We do NOT ship outside the United States.
When you place your order with us we will do our best to get it out ASAP. In stock items ship within 1-5 days of when the order was placed. Due to a higher than normal demand, some of our products are weeks backlogged in production. Thank you for your patience and understanding. We are doing our best to keep up.
If you have a problem with your order simply contact us and we will do our best to remedy the situation. Refunds cannot be issued for partially used items. If you have not used the product then please contact us for a return authorization. Any and all return authorizations must be made within 30 days of you receiving your order. If the reason for a return is not our error then the original order is subject to a 15% restocking fee and you are responsible for the shipping back to us*. All items properly returned will be refunded the purchase price minus any shipping charges and restocking fee that applies. Once we receive the returned item(s) then a refund will be issued back to the orignal credit card.
* We will pay the return shipping cost and wave the restocking fee if the return is a result of our error.
Having you as a happy customer is our primary goal.
If your package arrives damaged and any/or a portion of the bullets can not be used or are missing do to loss please contact us immediately so we can file a claim with USPS. Please take pictures of the damaged box along with the shipping label showing the tracking number and email that to us. You must retain the damaged article and mailing container (including wrapping, packaging and contents). The USPS may require you to turn the materials over to a Post Office for an inspection, retention and disposition in accordance with the claims decision. We will then get your replacement order out ASAP.